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Winter Footwear Information
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Shipping Policy
All shipments in the continental United States are delivered by standard UPS ground, Free of Charge. Winterfootwear.com makes every effort to ship all orders within one business day. We strive to have all orders to our customers within one week of order receipt, if not sooner. You will be notified via e-mail if the item is out of stock and given an estimated shipping date. To track your order, go to the UPS web site and enter your tracking number.
Expedited shipping is available within the US 48. Orders must be placed by noon EST to receive same day shipment. Holidays and weekends do not count as transit days. There is no delivery on Saturday or Sunday. Overnight shipment is priced at $50.00 flat rate, 2nd Day Air is priced at $20.00 flat rate and 3 Day Select is priced at $15.00 flat rate.
All international shipments are sent via USPS Priority Mail. Shipping varies depending upon specific country and time of year but usually ranges between five to fourteen business days. In rare cases Priority Mail delivery may take up to six weeks; Winterfootwear.com cannot issue refunds due to extended delivery time. Unclaimed international packages will be subject to a 15% restocking fee. We make every effort to ship international orders within three days of receipt. Unfortunately, we are unable to ship APO orders at this time. Return freight, if necessary, is the responsibility of the customer.
All shipments to Alaska and Hawaii are sent via US Priority Mail for a standard fee of $15.00. Return freight is the responsibility of the customer.
All Canadian shipments are sent via US Priority Mail for a shipping rate of $15.00. Shipping time is estimated at five to fourteen business days. Any import duties, taxes, or return freight, if needed, are the responsibility of the customer.
For all international orders, a standard shipping rate of $40.00 per order applies to most orders. Due to the increasing cost of USPS global shipments, multi-boot orders and those to certain remote countries may require additional freight charges. Customer service will contact you prior to shipment to discuss any upgraded fees. Any import duties, taxes or return freight, if needed, are the responsibility of the customer.
Free Return Shipping does not apply to any orders outside the US 48, boots which are special ordered from Canada, and certain sale items.
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